Navigating Elderly Care with Heart and Understanding

“We started the really frightening and confusing journey looking for care for my parents. Roberta’s quiet confidence, professionalism, and genuine care immediately put us at ease. It was such a relief to find Roberta who has held our hands through everything. I can’t recommend her highly enough.”

Isobel M., helping her parents find care

“When we first met Roberta we were exhausted as our poor Mum had been ill on and off for eighteen months.  In and out of hospital and back home but after the final stay in hospital there was no possible way she could live independently.  A care home had to be found! 

We visited a few local homes but came away with a heavy heart - what on earth do we do?  We told Roberta our sorry tale and we all sat together having a few tears!  She listened and wrote notes, we talked about Mum’s likes and dislikes.  We discussed various options mainly health and wellbeing, what she was able to do physically, what we wanted from a care home and importantly what Mum wanted!

Roberta was marvellous and came up with a perfect place for our Mum.  We honestly do not know what we would have done without this invaluable help.  We were lost at sea and drowning by the minute.

I am happy to say my Mum is well and happy and we have been able to enjoy the time with her well and happy! Thank you Roberta.”

Felicity N., helping her mother find care

"I would like to take this opportunity to thank Roberta for help, guidance, and empathy in helping our aunt to find just the right place, her knowledge was simply invaluable to understand the process. Without doubt, we would recommend Roberta to help smooth the process of dealing with a senior member of the family."

Mel P. helping her loved one find care

“I met Roberta Svile when I was desperate to find the right help and support for my mother who suffers from Alzheimer's Dementia. 

I could not have met a more charming individual who exuded both warmth & empathy, and willingly gave of her time and considerable knowledge. Roberta has been nothing but a true professional in all her dealings with me, gently leading and guiding, as care needs became more challenging. Her support was without question, this could be via a telephone conversation or face to face. Conversations were never rushed, yet there must have been times when other work pressures were piling up, yet, Roberta never altered her calm & caring manner.

I unreservedly trust Roberta to lead me through the maze & bureaucracy associated with finding & funding care in its various guises in the future.”

Rosemary P., helping her mother find care